Being a luxury chain hotel, everything was of the Western-style. Staff was very accommodating - English friendly. There are a ton of amenities located on the property (tennis courts, gym, etc.) They have an in-hotel restaurant that was really classy, possibly the classiest meal I've had in Japan - nothing like the Marriott Hotels in America.
S
November 2024
Excellent hotel right by Lake Biwa. Booked last minute during off-season after a day hike along the lake. The hotel offers a free shuttle bus from JR Katata Station every half an hour. Gym is new and equipped enough for a quick workout, the sports facilities and public bath are located in an older wing but well-maintained. The Japanese style room with lake view was good. Meanwhile, the restaurant on the top floor with a near 360-degree view of Lake Biwa for breakfast was outstanding, together with a rich Japanese and Western buffet served by very attentive staff. Would definitely stay again!
Aleksandar
April 2024
20 mins drive from the ski resort, it was ideal to stay here and access the resort easily. There is also a sports gymnasium with basketball and tennis courts, and a spa.
Richa
Jun 2025
nice hotel for a short break and relaxation
Maxim
Mei 2025
The staff was very friendly and supportive. When a family with loud children made disturbances next door. The front staff moved us to a quiet room. The breakfast was also excellent.
Darin
Julai 2024
staff were very nice and they answered me quicky possible.
Kyoko
Julai 2024
Room was spacious and view of lake biwa was amazing. Conveniently located to many attractions around Biwa
Serene
Mei 2024
Great location, incredible Kew from the room. Awesome food and staff were exceptional
Maria
April 2025
Japanese room. Excellent view of the lake
Simon
Oktober 2024
Wai
Disember 2022
Tempahan:
+1 (888) 385-8465